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Welcome to the Midwest Contact Center Association

Midwest Contact Center Association is a non-profit association of contact center professionals with the common goal of education, collaboration and networking.

MWCCA plans 6-8 events per year including educational seminars, call center tours, lunch and learns and networking events.  Only paid members may attend events, however all contact center professionals are encouraged to try their first event without membership.  First time guests can register as a first time guest and only pay the event fee.  We are confident you will see immense value and join our organization afterwards.

This is a volunteer run organization. 100% of the revenue from membership, event registration, and sponsorship goes back into providing great events in the future. We are an organization run for contact center professionals by contact center professionals. If you would like to get involved as a volunteer, please contact any Board Member.

Upcoming events

16 Jul 2015 1:30 PM • Pinstripes in Edina (France Ave & Gallagher)
21 Jul 2015 8:00 AM • Meeting Room at 8400 Normandale Center Dr. Bloomington, MN
11 Aug 2015 7:30 AM • Kincaids Restaurant at 8400 Normandale Lake Rd
15 Sep 2015 6:30 PM • Target Field - Budweiser Deck
14 Oct 2015 8:00 AM • Ace Hardware Contact Center in Oakbrook
22 Oct 2015 8:00 AM • GE Capital, Eden Prairie


Educate - Collaborate - Network
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